What does Print and Mail Blocked Mean?

What does Print and Mail Blocked Mean?

"Print and Mail" blocked means that there is a problem with the address. Either the address is invalid or incomplete. This is a safeguard to ensure that we don't receive non-deliverable addresses. You can send it to the PAM queue once again, then select preview and verify the address.

The address can then be fixed for that payment or vendor. Then, sync payments in Checkrun from the sync page and the address will update. You can then resubmit to the Print and Mail Queue. The payment will need to be approved again if it is updated.

In most cases, the vendor should be updated then payments and vendors synced again. This will update the payment. If you want to verify the address, you can hit preview instead of send to PAM and verify what the address looks like.

Updated on: 15/02/2024

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